Shipping policy

Thank you for shopping with PETDRIV. We work with trusted suppliers to deliver your order directly to you.

Order Processing

Orders are generally processed within 1–5 business days. Processing times may vary during weekends, public holidays, or periods of high demand.

Estimated Delivery Times

Delivery times vary depending on the product, supplier, destination, and shipping method. Estimated delivery information will be provided where available during checkout or in your order confirmation.

Please note that delivery estimates are not guaranteed and delays may occasionally occur due to circumstances outside our control, including carrier delays, customs processing, weather, or other disruptions.

Multiple Packages

If you order more than one product, your items may be supplied from different locations and may arrive in separate packages at different times. You will not be charged additional shipping fees because an order is delivered in multiple packages unless this was clearly disclosed at checkout.

Tracking Your Order

Where tracking is available, tracking information will be provided after your order has been processed and shipped. Please allow some time for tracking information to update after dispatch.

Incorrect Shipping Information.

Please check your shipping details carefully before completing your order. If you notice an error, contact us as soon as possible at petdrivv@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Lost, Delayed or Damaged Orders.

If your order is significantly delayed, lost, or arrives damaged, Please contact us at petdrivv@gmail.com so we can investigate and assist you.

Contact us.

For shipping questions, please contact PETDRIV at petdrivv@gmail.com.